User GuideGuests
Check-in
Scan QR codes and manage check-in at your event
QR Code Scanning
Every registered guest receives a unique QR code in their confirmation email and digital wallet. At the event, scan it using the check-in page on any device with a camera.
How to Check In Guests
- Go to your event dashboard
- Click Check-in in the event navigation
- Use your phone or laptop camera to scan the guest's QR code
- The system confirms the guest name, ticket tier, and check-in status
Offline Support
The QR scanner works offline. Scanned check-ins queue locally and sync automatically when internet reconnects. You can process 60+ guests per minute.
Multi-door Sync
Multiple staff members can scan at different entrances simultaneously. All check-ins sync in real time via the dashboard — the capacity counter updates instantly across all devices.
Walk-in Registration
For guests who didn't pre-register:
- Click Walk-in on the check-in page
- Enter their name and email
- A digital ticket is issued immediately
Real-time Capacity Counter
The check-in dashboard shows:
- Total checked in vs. total registered
- Check-in rate (guests per minute)
- Remaining capacity