User GuidePayments
Stripe Setup
Connect Stripe to accept payments for your events
Connecting Stripe
To sell paid tickets, connect your Stripe account:
- Go to Settings > Payments
- Click Connect with Stripe
- Complete the Stripe Express onboarding (takes ~5 minutes)
- Once connected, you'll see your account status as Active
How Payments Work
Eventually uses Stripe Connect with Express accounts:
- Guests pay via Stripe Checkout (card, iDEAL, etc.)
- Funds go directly to your Stripe account
- 0% platform commission — you keep 100% (minus Stripe's processing fee)
Refunds
To refund a ticket:
- Go to the guest's registration in the Guests tab
- Click Cancel & Refund
- The refund is processed through Stripe automatically
Currency
All pricing is in EUR (€). Stripe handles currency conversion for international payments.